Utility Payment Assistance

The Indiana Low-Income Home Energy Assistance Program helps low income families with the high cost of home energy. Income eligible families are provided a one-time benefit to their heating and electric companies to offset the high cost of utility bills during the winter months.

Heating and electric bills can be difficult to pay. For moderate to low income households, apply to see if Area IV can help. Benefit amounts vary based on application details.

The 2026-2027 Energy Assistance Program will begin on October 1, 2026. The last day to apply for the program year is on April 30, 2027.

You can apply for assistance in the following ways:

Apply online here.

OR

Print Application:

*When printing these forms, go to the print settings and make sure the scale of the document is “fit to printable area” or “fit to page.”

  • Applications can be picked up from all of the office locations listed below.
  • Call 765-447-7683, option 1 or email [email protected] with any questions.
  • Email your completed application to [email protected].
  • Mail your completed application to:

Area IV Agency on Aging and Community Action Programs, Inc.
ATTN: Energy Assistance Program
660 N 36th St, P.O. Box 4727
Lafayette, IN 47903-4727

Appeals:

First Level Appeal:

The client must send their written appeal to the local LSP’s EAP Manager or Executive Director within thirty (30) calendar days of receipt of the denial. The LSP’s Executive Director or EAP Manager determines the applicant’s eligibility on review within fourteen (14) calendar days of receipt of the applicant’s written appeal. All appeal documentation and notes must be uploaded to the statewide database, and IHCDA’s Community Programs Manager must be notified of denied appeals. LSPs must retain documentation of the appeal process, including the original appeal, the agency response, and all correspondence related to the appeal, in the client’s file. The LSP must send the applicant both the database-generated appeal determination notification and an explanation of how the appeal was considered and why the agency came to its determination. This letter must be sent within one (1) business day of determination.

If the applicant received a Denied—Incomplete determination due to an incomplete application, they can appeal the determination by submitting the missing information to the LSP within thirty (30) calendar days of receiving the denied status.; if the missing documentation has not been submitted, or if the application has not been completed, after 30 calendar days, the application will be considered “Denied—Final,” and the applicant will need to reapply for benefits or file a second level appeal.

Second Level Appeal:

If the applicant is not satisfied with the LSP’s determination, they may request formal review by the State, but it must be submitted in writing or through the online application portal. This request is made by submitting the appeal to IHCDA’s Community Programs Manager for the Energy Assistance Program. The LSP may submit this appeal on behalf of the client or the client may submit it directly to IHCDA. This request for formal review must be made within thirty (30) calendar days of receipt of the LSP’s appeal determination. IHCDA’s Community Program Manager (or their designee) will review the materials submitted and issue a written finding to the applicant and the LSP within thirty (30) calendar days, based on the documentation provided. The IHCDA Community Programs Manager response will consist of both the database-generated appeal determination notification with an explanation of how the appeal was considered and why they came to their determination. The decision of the IHCDA Community Programs Manager is final.

Area IV Agency provides assistance at the following locations:

Boone County:
1600 W Main St
Lebanon, IN 46052
765-447-7683 ext. 232

Carroll County:
901 Prince William Rd
Delphi, IN 46923
765-447-7683 ext. 213

Clinton County:
1234 Rossville Ave, Ste. 6
Frankfort, IN 46041
765-447-7683 ext. 214

Hamilton County:
Good Samaritan Network
12933 Parkside Dr
Fishers, IN 46038
317-842-2603

Hendricks County:
7230 Arbuckle Commons
Ste. 102
Brownsburg, IN 46112
765-447-7683 ext. 265

Tippecanoe County:
660 N 36th St
Lafayette, IN 47905
765-447-7683, option 1

White County:
402 Tioga Rd.
Monticello, IN 47960
765-447-7683 ext. 218

 

Contact Energy Assistance Program





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